Managed IT Services or Managed Services
Managed IT Services means pretty much what it says, IT Management.
Most IT Support Companies nowadays have an admin panel where they can manage your computers, servers, printers and just about everything on your network, this sort of remote managed IT services has been available for a good few years, the best “remote management” systems are incredibly hi-tech and configured properly, your computer network should very rarely miss a beat.
Now what sets IT companies apart is the lengths and depths that they will go to, and the time they will invest in advanvce to properly setup these remote management systems to make sure your entire network is working and at peak performance hour after hour 365 days a year. Ideally, 95% of issues should be resolved before they make any impact on your staff, production and ultimately, profit – this being the purpose of managed IT services.
The term “Pro Active Support” seems to be quite popular lately but just how “Pro-Active” is your average IT Support Company?
If you seem to be experiencing more IT issues than you think is acceptable, or certain problems keep re-occuring then the service you’re receiving is probably more “re-active” (fix it when it breaks!) which is more costly to you.
This is where we question, what is the real cost of IT within your company, it’s very often double what you paying your average IT Support company to manage your IT. Yes every company that we make aware of these hidden costs is quite shocked at how much money is being wasted, we’ll look forward to going through how much your company is losing without realising.
If your ready to find out what a True-Pro-Active IT Support service would look like for your company, call us today or use the contact form so we can arrange a time to get together and talk over your options. We’re terrible sales people so we won’t be trying to talk you into anything but we are incredibly good at making computers, servers and networks perform incredibly well.
Our testimonials page will give you a fair idea of what our Clients think of us, we usually wait for at least a year before asking a client for a testimonial, we all know that most new services start off well.
How easy it it to switch IT Support Provider? Click to download Easy Switching IT Support Provider