Managed IT Services – Managed IT Support

Outsourced Management of your IT

The World of IT has changed and managing IT assets can be rather daunting even for IT savvy business owners.

Plugging a computer in and getting the internet working used to be all that was needed to get up and running.

Nowadays we need to understand the danger of phishing emails, hackers, ransomware, spyware, trojans. Not to mention protecting against disgruntled employees, fires, data breach, the list goes on.

And with the introduction of GDPR the ICO will come knocking and be ready to hand out HUGE fines if personal data isn’t looked after properly.

Proper IT management “managed IT services” will give you the best chance of keeping data safe – keeping systems reliable & responsive – and being prepared if anything goes wrong.

Most IT Support Companies have a remote management and maintenance portal to manage your computers, servers, printers and just about everything on your network. These systems are incredibly hi-tech and configured properly, your computer network should very rarely miss a beat.

Now what sets IT companies apart is the lengths and depths that they will go to, and the time they will invest in advance to properly setup these remote management systems to make sure your entire network is working and at peak performance hour after hour 365 days a year. Ideally, 90% of issues should be resolved before they make any impact on your staff, production and ultimately, profit – this being the purpose of managed IT services.

The term “Pro Active Support” seems to be quite popular lately but just how “Pro-Active” is your average IT Support Company?
If you seem to be experiencing more IT issues than you think is acceptable, or certain problems keep re-occurring then the service you’re receiving is probably more “re-active” (fix it when it breaks!) which is more costly to you.

If your ready to find out what a True-Pro-Active IT Support service would look like for your company, call us today. Or use the contact form so we can arrange a time to get together and talk over your options. We’re terrible sales people so we won’t be trying to talk you into anything, but we are incredibly good at making computers,  servers and networks perform incredibly well.

Our testimonials page will give you a fair idea of what our Clients think of us.

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Privacy Policy

    Our Managed IT Service is made up of the following components:

    1. Centralised Services

    Centralised services: The root management of your IT network, including system monitoring, anti-virus, updates & maintenance.

    2. Network Administration

    Network administration: The core of our True-Pro-Active service & includes best practices, technical risk management, adds & changes.

    3. Technology Consulting

    Technology consulting: Includes technical advice, pro-active suggestions, IT consulting & IT budgeting.

    4. IT Support

    IT Support: Includes phone support / support desk, remote support and on-site support plus “how to do it” support.

    5. Professional Services

    Professional services: Includes new technology implementation, cloud migration, hardware upgrades, major changes.

    Both our Gold and Platinum level of Managed Service includes 1 to 4 above, in fact we include everything that is required to provide you with our True-Pro-Active service, the only difference between Platinum and Gold is that Platinum includes unlimited on-site support. Gold on-site support is extra.

    So how do we consistently get it right when other IT Support providers might not?

    We’ve been doing this for a long time. We have a huge amount of experience of what works and what doesn’t work. In fact we have taken note of almost everything that has ever failed and analysed it in a geeky way to work out how best to stop it happening again. Although every one of our client’s business is different, what they require to keep their IT systems running properly are pretty much the same. With this in mind we have built systems and processes that contain just the right amount of ingredients to ensure your computers don’t miss a beat…. Ready to put us to the test?

    Monitoring Your IT Network

    Network Monitoring is part of our centralised services and includes daily safety checks and 24/7 Monitoring.

    On-Site IT Support

    On site IT Support in a hurry for when your network is down and we can’t get remote access.

    IT Support Desk

    Our IT Support Desk is available when you need it, fast & reliable, a service you can count on.

    Business Continuity & Disaster Recovery

    Being prepared for when those important files get deleted or when disaster strikes

    Data Backup

    Top of the list for any business is having a secure, reliable and tested off-site data backup

    Managed Anti-Virus

    Would you know if there was a virus on your network? How reliable is your anti-virus and is it managed?

    Web Protection

    A second layer of defence against malicious websites, keep your company protected against online threats

    Web Monitoring

    Too much time spent by staff on social media websites or home shopping costs your business money

    IT Support UK Ltd really are fanatical about managed IT Services.

    If you depend on your IT network and need the whole system to “just work” then we provide exactly that. Complete peace of mind knowing that your data is backed up day after day, virus protection is up to date, servers and computers are running at peak performance and we’re monitoring the entire system 24/7

    Call us today on 0208 123 0007 or send us an email via our contact page.