IT Support UK Testimonials - IT Support UK Ltd Kent & London
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IT Support UK Testimonials 2017-04-26T11:35:14+00:00

IT Support UK Testimonials

What our Clients are saying about us

Chris, Forestrall Timber & Fencing Merchants – Kent

How long have you been using our IT Services? 5 Years +
How quickly do we respond to dealing with your IT requirements? Very Quickly
How would you rate us in terms of reliability? Outstanding
How would you rate us in terms of value for money? Great value for money
How would you rate us in terms of customer service? Outstanding
Would you recommend our services? Definitely
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Services Received:
Complete network installed including servers, computers and laptops. We have a full support contract, off-site backup and a disaster recovery plan.
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Further comments:
IT Support UK have been our outsourced IT supplier for a long time now. When you find someone that comes up trumps time and again when issues arise and downtime is reduced to the bare minimum, you realise how fortunate you are. Not only this but Andy and his team are creative in finding better solutions when you reveal your IT gremlins. I have never been left waiting or doubting, they have always jumped to it and made things better for the future. I’m happy to give a telephone testimonial to anyone considering them as a supplier.

Steve, Select Fabrication – Kent

How long have you been using our IT Services? 5 Years +
How quickly do we respond to dealing with your IT requirements? Very Quickly
How would you rate us in terms of reliability? Outstanding
How would you rate us in terms of value for money? Always Fair
How would you rate us in terms of customer service? Outstanding
Would you recommend our services? Definitely
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Services Received:
New server, computers, wifi, monthly maintenance and support, daily backup, remote, telephone and on-site support
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Further comments:
As a company, we have known Andy Dawson / IT Support (UK) Ltd for many years.
Not only have we used them for upgrades, repairs, IT issues and guidance when installing a new telephone / wifi system, but possibly our only supplier that we do not feel the need to question costs or rates charged.
Very trustworthy and reliable and now a good friend to our business.
Totally recommended to any company large or small.

Zeenat, Nursing Agency – Orpington, Kent

How long have you been using our IT Services? 5 Years +
How quickly do we respond to dealing with your IT requirements? Quickly
How would you rate us in terms of reliability? Reliable
How would you rate us in terms of value for money? Always Fair
How would you rate us in terms of customer service? Outstanding
Would you recommend our services? Definitely
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Services Received:
New server installed with monthly maintenance and support, daily backup, remote, telephone and on-site support
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Further comments:
A very friendly service and I know I can always call and they will resolve the problem for me.
Overall I am happy and there are no issues

Michelle, FJN Recruitment – London

How long have you been using our IT Services? 5 Years +
How quickly do we respond to dealing with your IT requirements? Very Quickly
How would you rate us in terms of reliability? Outstanding
How would you rate us in terms of value for money? Great value for money
How would you rate us in terms of customer service? Outstanding
Would you recommend our services? Definitely
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Services Received:
Server & computer maintenance and support, daily online backup, disaster recovery plan, remote, telephone and on-site support
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Further comments:
Andy has always been available for any IT or IT related issues that we have had, and no job has proven too big or too small! They are reliable, trustworthy, and always happy to offer advice and support to your business when needed. I would definitely recommend using this company for your IT needs and support.

Tracey, Whyte & Co Solicitors – Kent

How long have you been using our IT Services? 2 Years +
How quickly do we respond to dealing with your IT requirements? Very Quickly
How would you rate us in terms of reliability? Outstanding
How would you rate us in terms of value for money? Great value for money
How would you rate us in terms of customer service? Outstanding
Would you recommend our services? Definitely
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Services Received:
Server, computer & network maintenance and monitoring, daily off-site backup
Remote support, telephone and on-site support
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Further comments:
Without doubt the best IT support I have ever used, would not hesitate to recommend you thank you very much for all your support over the years.

Nick, Steven Harris Opticians – Kent

How long have you been using our IT Services? 2 Years +
How quickly do we respond to dealing with your IT requirements? Very Quickly
How would you rate us in terms of reliability? Outstanding
How would you rate us in terms of value for money? Great value for money
How would you rate us in terms of customer service? Outstanding
Would you recommend our services? Definitely
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Services Received:
New server installation, 12 new computers installed, maintenance and monitoring of the entire network, daily off-site backup
Remote support, telephone and on-site support
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Further comments:
Quick response time Patient Client focused service No job/request too small.

Sue, Hills Office Services – Kent

How long have you been using our IT Services? 1 Years +
How quickly do we respond to dealing with your IT requirements? Very Quickly
How would you rate us in terms of reliability? Outstanding
How would you rate us in terms of value for money? Always Fair
How would you rate us in terms of customer service? Outstanding
Would you recommend our services? Definitely
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Services Received:
Daily Backups, Installed a new PC and transferred data
Recommended and installed a new email system Telephone support
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Further comments:
There are so many IT companies out there and I had been looking for a while before I settled on contacting IT Support UK
I needed to find a company that would be patient with me as IT is definitely not my strong point!
The change over went very smoothly – I’m thrilled with the new email system and have seen an increase in sales due to this.
They’re always on hand via the phone should I have any problems and this is very reassuring for me.
If you are looking for IT support for your Company look no further.

Nick – Fire, Security & Electrical Contractors – Orpington, Kent

How long have you been using our IT Services? 3 Years +
How quickly do we respond to dealing with your IT requirements? Quickly
How would you rate us in terms of reliability? Very Reliable
How would you rate us in terms of value for money? Always Fair
How would you rate us in terms of customer service? Outstanding
Would you recommend our services? Definitely
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Services Received:
Install new server, UPS and various networked printers, Set up remote access from 3 laptops. Off site backup and data storage.
Fix any problems with hardware or software as required.
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Further comments:
Andy Dawson is always happy to help with any of our IT issues and no job or problem is too small. He has helped with minor issues via telephone support. If he is not immediately available he will get back to me very quickly or delegate the job to his team. The charges are transparent and he is happy to provide a quotation prior to carrying out more major works

Accident Repair Centre – London SE28

How long have you been using our IT Services? 3 Years +
How quickly do we respond to dealing with your IT requirements? Very Quickly
How would you rate us in terms of reliability? Outstanding
How would you rate us in terms of value for money? Great Value For Money
How would you rate us in terms of customer service? Outstanding
Would you recommend our services? Definitely
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Services Received:
Resolved problems with network.
New software – Ad-Hoc Support – Virus Protection – Web Protection
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Further comments:
Andy Dawson is always punctual, very helpful, and is always smiling!! He is a credit to your Company and we would recommend your services to anyone. It’s a pleasure doing business with you!

Architectural Consultants – Orpington, Kent

How long have you been using our IT Services? 2 Years +
How quickly do we respond to dealing with your IT requirements? Very Quickly
How would you rate us in terms of reliability? Very Reliable
How would you rate us in terms of value for money? Always Fair
How would you rate us in terms of customer service? Good
Would you recommend our services? Definitely
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Services Received:
Resolved problem with server hard drive.
Provide IT assistance. Maintain system including off site backup and security software.

Solicitors – Orpington, Kent

How long have you been using our IT Services? 1 Year +
How quickly do we respond to dealing with your IT requirements? Quickly
How would you rate us in terms of reliability? Very Reliable
How would you rate us in terms of value for money? Always Fair
How would you rate us in terms of customer service? Good
Would you recommend our services? Definitely
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Services Received:
IT related advice
New server installation, maintain server and provide IT support for 12 computers and network
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Further comments:
We are happy to recommend IT Support (UK) Ltd who have been of invaluable help to us

VAT Consultants – Bexley, Kent

How long have you been using our IT Services? 4 Years +
How quickly do we respond to dealing with your IT requirements? Very Quickly
How would you rate us in terms of reliability? Outstanding
How would you rate us in terms of value for money? Always Fair
How would you rate us in terms of customer service? Outstanding
Would you recommend our services? Definitely
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Services Received:
Management of IT network, Emails, Data Backups, Etc…

Nursing Agency – Orpington, Kent

How long have you been using our IT Services? 1 Year +
How quickly do we respond to dealing with your IT requirements? Very Quickly
How would you rate us in terms of reliability? Outstanding
How would you rate us in terms of value for money? Great Value For Money
How would you rate us in terms of customer service? Outstanding
Would you recommend our services? Definitely
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Services Received:
Initially, monitor & maintain server, maintain back up and provide support
Provide ad hoc on-site support

Recruitment Agency – London EC2V

How long have you been using our IT Services? 2 Years +
How quickly do we respond to dealing with your IT requirements? Very Quickly
How would you rate us in terms of reliability? Very Reliable
How would you rate us in terms of value for money? Always Fair
How would you rate us in terms of customer service? Good
Would you recommend our services? Definitely
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Services Received:
Needed data recovering from an encrypted disk initially.
Since then our new network was set-up, repaired a PC, as well as backing up our data every day

Chartered Certified Accountants – Dartford, Kent

How long have you been using our IT Services? 2 Years +
How quickly do we respond to dealing with your IT requirements? Very Quickly
How would you rate us in terms of reliability? Outstanding
How would you rate us in terms of value for money? Great Value For Money
How would you rate us in terms of customer service? Outstanding
Would you recommend our services? Definitely
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Services Received:
We had various issues with network and file access
New server was installed, 10 new computers installed and 6 computers upgraded
We have a full IT support contract
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Further comments:
We used to have network problems on a daily basis, since our new server was installed, we haven’t had any issues whatsoever