An IT Support contract is a documented understanding of what you can expect your IT Support provider to take care of.
Without a contract, we don’t know who is responsible for what.
An IT Support Contract also specifies what is included in your monthly fee.
If you get replacement computers, is the installation included?
If your computer gets a virus, is the removal included and if files get deleted or corrupted is a data restore included?
Who pays to get you back up and running in the event of a disaster?
Always make sure you have a contract in place.
We offer monthly rolling contracts if you don’t want to be tied in.
Or you can have up to a three year contract which ensures there will be no price increase within that time.