About IT Support UK

IT Support UK have been fixing computer problems in London, Kent and the South East since 2004. Computers, laptops, servers and all network hardware and software within small and medium sized businesses. We have always aimed to deliver an enterprise level of IT Solutions & Support at a small business price. Our experience, determination and drive to be the best has allowed us to build and develop the infrastructure required to deliver the most cost efficient service available.

Resolving IT Problems before they have an impact is our number one task every day. Little computer niggles are found and dealt with before they become computer nightmares. Our team of experts live and dream about everything information technology so you can sit back, relax and enjoy the results.

  • Our Mission…
    Our mission is to provide all our clients with enterprise level IT solutions and support. Empowering and giving them total peace of mind, allowing them to focus on their own business.
  • Our Vision…
    We are focused on keeping you and your IT up to date and ahead of the game to ensure you thrive whilst navigating changes in technology and business.
  • Our Purpose…
    Our purpose is to make enterprise level IT solutions and support available and affordable for all. Small and Mid-sized businesses throughout the South East.

Have a look at our testimonials page to see what our clients think of our service. Then give us a call and let’s look into what we can do for your business or organisation. You will see amazing results very quickly.

Call us on 0208 123 0007 or if you prefer, book a free 20 minute chat on the button below.

Why choose IT Support UK?

We believe there are numerous compelling reasons why we stand out from the competition. Any company seeking top-notch IT services should seriously consider partnering with us.

At our core, we are passionate about our Tru-Proactive approach to managing your computers and servers. We pride ourselves on resolving many common business computer issues with ease.

We understand that computers should be fast and responsive, sparing your staff from frustration while waiting for tasks to complete. Our goal is to ensure that everything runs smoothly and efficiently.

Communication is key, and we steer clear of jargon-filled “geek speak.” We strive for complete understanding in every meeting, phone call, or email exchange. Rapidly describing, comprehending, and resolving issues saves valuable time for everyone involved.

Our aim is to provide one-touch response with every support request. When you reach out for assistance, the dedicated professional who initially addresses your request takes full ownership to swiftly resolve the matter. Your issue won’t be passed around internally; the appropriate technician will promptly attend to it.

We genuinely love working in IT Support and are passionate about what we do, just read what our clients are saying if you don’t believe us. We maintain a proactive approach, consistently achieving exceptional results without unnecessary frustration. When selecting an IT service provider, why wouldn’t you choose us?

2023

2023 and it’s time for a website tidy up.

We put the old website together in 2010 but it wasn’t great.

They say a website is never finished, it always needs fresh new content so here’s the start.

We’re not great at website design but we’re absolutely fantastic at managing anything within your business IT infrastructure.

If you’d like to consider us to assist with IT Support and services to your business, please get in touch.

IT Support UK Website
IT Support UK

2010 the Company was incorporated, IT Support (UK) Ltd was born.

No longer looking at taking on home computer repairs.

The focus is to work with business.

Small businesses still need the same level of IT Support as large enterprises but without the huge price tag, that’s always been our goal.

2010

2007

2007, and a local company wanted a server installing, a network and all the other technical infrastructure that goes with it.

This is getting serious! It needs to work perfectly first time.

A couple of months of intensive training and I’m ready.

Of course it works. In fact it worked so well they’re still a client 16 years on!

HP Server
Computer Repair

2004, an ad in the local paper and I’m the computer repair man, but with a difference.

The guy that came out to me a couple of years before couldn’t fix the problems but still wanted paying which was the norm at the time.

I didn’t agree to that so I advertised a NO FIX – NO FEE service and never looked back. The phone never stopped ringing.

2004

2000

A year later I was really into this computing malarkey.

But I got to the point where everything kept going wrong and I didn’t know how to fix it.

So I called out the computer repair man who two hours later couldn’t manage to fix it either!

I wasn’t going to be beaten. Google was young but they had the answers even back then.

Yeah, of course I fixed it.

Old Computer
Accounts Book

Fast forward to 1999…

My accountant advised: you need a computer to do your business accounts!

No, I don’t have or need a computer, I’ve got an accounts book.

Anyway he bought me a computer which sat in the corner of my office for months until one day I turned it on.

I loved it, I couldn’t leave it alone.

1999

1981

It was 1981 or thereabouts, I was 14 ish, I got a letter to take home.

“We will be starting computer lessons for all pupils who are interested”

My dear old Dad said “that’s the future, you’d do well to join that class”

No Dad, I’m not interested in computers, I want to work with cars!

Andy at School